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ridecount helpdesk

Welcome to the ridecount helpdesk. Here you can find help topics for the various features of ridecount, and also seek help from our ridecount team if you require further assistance.

'Search' on the right hand side of this page for your issues, or contact us by simply clicking 'Contact support'.

You can also feedback ideas for new features, improvements or any other suggestions here for us right below too!

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Recently updated ideas

Knowledge Base

  1. General →

    1. Can I just track what rides I've been on, and not every single ride?
    2. Ridecount Application Error

  2. Logging Trips →

    1. How do I report incorrect information about a ride or attraction?
    2. How do I log a ride or attraction that is missing from the site database?
    3. What information is needed for the missing attractions form?
    4. How do I add a missing park to ridecount?

  3. My Ridecount →

    1. What does the total detailed ridecount show?
    2. What does the <year> detailed ridecount show?
    3. What does the unique ridecount show?

  4. Old Features →

    1. How do I send messages to other users?
    2. How do I plan my future trips?
    3. How do I publish a trip report for my trip?

  5. Your Account →

    1. I've forgotten my username or password?
    2. I'm not receiving emails from ridecount?
    3. I can't login with my username and password?
    4. My profile has been suspended!
    5. My profile is not yet activated when I sign in?

  6. Your Profile →

    1. How do I change my username?
    2. How do I change my email address?
    3. How do I change my password?
    4. How do I change my profile picture?
    5. How do I change my signature options?

  7. All articles →

    1. I've forgotten my username or password?
    2. Can I just track what rides I've been on, and not every single ride?
    3. How do I change my username?
    4. How do I send messages to other users?
    5. How do I report incorrect information about a ride or attraction?
    28 articles →

Feedback and Knowledge Base

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